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Officer - Admin (Warranty) in Singapore at Cycle and Carriage Singapore

Date Posted: 6/11/2018

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Job Description

Joining C&C is a distinctive opportunity to develop your career within a successful organization where everyone respects each other and enjoys working together. We recognize your performance in both tangible and intangible ways, by providing you development opportunities and making you feel respected.

People are our driving strength of the company’s success, which is rooted in the expertise, passion and dedication of our people. This is motivated by the desire to deliver excellence in customer service and product innovation.


We are looking for a dedicated Officer - Admin to join our warranty processing team. To succeed in this role, you should be a self-starter, passionate about dedicating to be part of a dynamic team, be able to adapt to shifting priorities, pick up and apply new skills and knowledge in an energising environment in a positive manner.


  • Your primary role will be to process and submit all warranty claims within the submission deadlines
  • To perform corrections and resubmission of rejected claims within stipulated time
  • Assess and monitor pending warranty cases and ensure submission to be completed within the given period
  • Evaluate database and complete all data entry for warranty claims and filings
  • You will oversee warranty parts scrapping exercise on a monthly basis
  • Generate various warranty claims submission reports from the system for management on a regular basis
  • You will assist Executive In Charge on matters pertaining to warranty
  • Provide assistance and guidance in relates to warranty issues
  • Given any other duties from time to time by your Executive or Manager

Job Requirements

You should possess a minimal education level of GCE 'O' levels, preferably with relevant experience in automotive warranty process. We would require you to be proficient in Microsoft Office applications and meticulous in numbers, with good interpersonal and communication skills. A phenomenal teammate with excellent organisational ability, detail oriented and self-motivated to work under pressure. If you can handle tight schedules and ideally equipped with Kerridge system experience, you might just be the suitable person for this job.


A member of the Jardine Cycle & Carriage Group, C&C is one of the leading automotive groups in Singapore. We started out in 1899 as a trader in nutmegs and other sundries. In more than 100 years since, we have grown to become a major player in the automotive industry in Singapore, retailing Mercedes-Benz, Mitsubishi, Kia and Citroën passenger cars and commercial vehicles.

It is more than just the recognition we have earned as being the leader in its class. We have a constant dedication to achieving excellence in our craft. It is our philosophy, our way of thinking behind all we do.

We have a constant mission to strive towards being an Employer of Choice in the countries we operate in. Some of our better performing countries have consistently being recognised for commendable people practices such as:

  • HR Asia’s Best Companies to Work for in 2015, 2016 and 2017;
  • Finalist in HR Excellence Awards 2016 for Recruitment and Leadership Development.
  • Winner of Innovative Talent Acquisition Strategy Award in the Annual Jardine Matheson HR Conference 2016
  • Winner of Excellence In Innovative Use of HR Technology in HR Excellence Awards 2017
  • Merit for Singapore Health Award as awarded by Health Promotion Board
  • The most recent accolades achieved during the Annual Jardine Matheson HR Conference 2017, where we clinch the Best Employer Brand, Best Work-Life Balance and Best HR Team Awards.

The emphasis on employee experience has been on the forefront of the C&C’s people practices. Keen for a career conversation? Connect with us to find out more.

(You would be notified when you are shortlisted. By submitting your application, you consent to the collection, use and disclosure of your personal data contained in this document by Jardine Cycle & Carriage and / or Cycle & Carriage Singapore, for assessing your career application).