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DS Brand Advocate in Singapore at CYCLE AND CARRIAGE

Date Posted: 9/14/2018

Job Snapshot

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Job Description

Joining C&C is a distinctive opportunity to develop your career within a successful organization where everyone respects each other and enjoys working together. We recognize your performance in both tangible and intangible ways, by providing you development opportunities and making you feel respected.

The Opportunity

You will be championing DS as its Brand Advocate/Custodian so as to build up this brand through delivering excellent brand experience interaction and a high quality of service to improve sales performance and its standing in the luxury space. The key responsibilities will include the below;


  • Ensure consistency with the Brand Identity across all customer touch point.
  • Design and implement the DS Experience mapped to the customer's journey end to end.
  • Manage showroom operation.
  • Implement and ensure the DS Sales Standards are followed by the DS Advisors.
  • Review and continuously improve on existing practices/processes to meet customer satisfaction to the likes of the Best Practices in the luxury sector.
  • Equip/Train DS Advisors with the Brand Heritage/DNA, Product Knowledge and the appropriate Sales Presentation Methodology.
  • Engage customers to educate them on the Brand Heritage/DNA and Product Information-Propose and execute appropriate activities to promote DS including CRM.

Job Requirements


  • Diploma and above in business or marketing
  • Outgoing personality who enjoys meeting and talking to people
  • Confident and posses good social and communication skills
  • Creative and open to experimenting different ideas
  • Takes initiative and is resourceful to deliver the end result
  • Organized with a keen attention to details

About the Company

A member of the Jardine Cycle & Carriage Group, C&C is one of the leading automotive groups in Singapore. We started out in 1899 as a trader in nutmegs and other sundries. In more than 100 years since, we have grown to become a major player in the automotive industry in Singapore, retailing Mercedes-Benz, Mitsubishi, Kia and Citroën passenger cars and commercial vehicles.

It is more than just the recognition we have earned as being the leader in its class. “We Drive First Class” means a constant dedication to achieving excellence in our craft. It is our philosophy, our way of thinking behind all we do.

We have a constant mission to strive towards being an Employer of Choice in the countries we operate in. Some of our better performing countries have consistently being recognised for commendable people practices such as:

  • HR Asia’s Best Companies to Work for in 2015, 2016 and 2017;
  • Finalist in HR Excellence Awards 2016 for Recruitment and Leadership Development.
  • Winner of Innovative Talent Acquisition Strategy Award in the Annual Jardine Matheson HR Conference 2016
  • Winner of Excellence In Innovative Use of HR Technology in HR Excellence Awards 2017
  • Merit for Singapore Health Award as awarded by Health Promotion Board
  • The most recent accolades achieved during the Annual Jardine Matheson HR Conference 2017, where we clinch the Best Employer Brand, Best Work-Life Balance and Best HR Team Awards.

The emphasis on employee centricity has been on the forefront of the C&C’s people practices. Keen for a career conversation? Connect with us to find out more.

(Only shortlisted candidates will be notified. By submitting your application, you consent to the collection, use and disclosure of your personal data contained in this document by Jardine Cycle & Carriage and / or Cycle & Carriage Singapore, for assessing your career application.)